LocalBitcoins

At LocalBitcoins, people from different countries can exchange their local currency into bitcoins. Duties:- delivering fast, high-quality support to the users and resolving complex issues;- rising the level of customers' satisfaction and service excellence;- working to meet and exceed key targets whilst maintaining a professional standard of customer service through effective timekeeping and task prioritisation;- directing requests and unresolved issues to the designated resource;- demonstrating a full understanding of the relevant processes and procedures;- handling KYC and Identification Verification;